How To Cancel Recurring Payment
This process is only for those that have an automatic (recurring) gift setup in Subsplash.
In a couple of months, we will be turning off Subsplash as a giving platform. It is important that you transfer your recurring gifts to the new giving platform. Please follow the steps below to cancel your recurring gifts on Subsplash
Step 1: Access Subsplash Page
Step 2: Login into Your Account
At the top right of the page click on the profile and log in using the account that you used to set up the recurring charge.
Step 3: Select Recurring Gifts
Once you log in, you will click your profile again and select that recurring gift option.
Step 4: Select Gift
Then you will select which gift you would like to delete. Most people have one, but if you have two you will need to repeat the next steps again.
Step 5: Delete Gift
At the bottom Click on the Delete Gift button and then confirm that you want to delete that recurring gift.
Step 6: You are all done, repeat if needed
You should see a confirmation that your recurring gift has been deleted (canceled).
